Shipping policy


Shipping Locations

We currently ship to the United States and Canada.


Processing & Shipping Time

  • Orders are processed within 1-2 business days.
  • After processing, orders are shipped with an estimated delivery time of 3-5 business days.
  • In total, customers can expect to receive their order within 5 to 7 business days.

Please note: Weekends and public holidays do not count as business days.


Shipping Rates

  • Flat Rate: $15 CAD per order.
  • Free Shipping: Orders over $100 CAD qualify for free shipping.


Order Tracking

Once your order is shipped, you will receive an email with a tracking number to monitor your shipment.


Shipping Carriers

We use trusted carriers such as Canada Post to ensure reliable and timely delivery.


Undeliverable Packages & Address Issues

  • Please ensure your shipping address is correct at checkout.
  • If a package is returned due to an incorrect address, the customer may be responsible for reshipping fees.


Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact us at hearmony@hearmonyinc.com, and we will assist in resolving the issue.

If you have any questions regarding our shipping policy, feel free to reach out to us!